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Checklist for User Interview

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Findings

⭐ Link to HIGH, MID, AND LOW- LEVEL findings - here

⭐ Link to HIGH-LEVEL FINDINGS only - here

⭐ Link to affinity maps in UXR Figjam - here

User Interview Details

Study Design: Qualitative semi-structured Interview

Duration: 30-45 minutes

Research Questions:

1. What is the current process of food redistribution at their organization/businesses?
2. What are the challenges that they face regarding food waste and food redistribution?

Data Analysis Plan: Qualitative interview coding Coding Protocol

User Criteria:

• Country of residence: US
• Age: Over 18 years old
• Organization type:
  • Group 1: Non-profit organizations in food redistribution (e.g., food banks, food pantries)
  • Group 2: Businesses: restaurants, cafes, catering companies
• Role in organization: Coordinators, logistics managers, catering staff, and decision-makers
• Role in food business: managers, owner, chef, baristas, servers that have knowledge on how the business manage surplus food and food redistribution

Sample Size: Goal of at least 5 participants per group - We only ended up with 2 in each group, so more interviews are needed in Phase 3.

Interview Script