Methodology

• Date: 2022-10-07 ~ 2022-11-04
• Method: In depth 1-1 interviews
• Location: remote via Vowel
• Participants:
  • Have experience collaborating online
• Interview script: User interview script
• Thematic analysis affinity map: Phase 3 Affinity Mapping

Key Learnings

• Technology
  • the need for a balance of time between in-person and virtual sessions
• Communication and transparency
  • promoting open communication
• Alignment
  • A team agreement: establishing respectful group norms and enforce working agreements (e.g., how the team will communicate, resolve conflicts, and make decisions)
  • Project management: setting expectations, clarifying roles and responsibilities, keeping virtual collaboration on track

Detailed results

1. Who is our target user?

2. What are their goals and needs for collaboration?

• Intrinsic motivation
  • Passion
    • the crave for rich, flexible resources, and self-expression
  • Curiosity
• Looking for colleagues who are complementary to one’s skill sets.

3. What are the users’ current collaboration habits?