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⚠️ Problem: The scarcity of supportive resources providing academic, career, and cultural support for LGBTQ+ youth and young adults intensifies isolation and suicide ideation, an issue Sean's Legacy aims to mitigate.
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Product Vision
Sean's Legacy is committed to creating an online mentorship platform, connecting LGBTQ+ young adults aged 18+ with professional mentors. Our vision is to foster academic and career development, promote understanding of cultural workplace norms, and provide a safe space for advice and affirmation. Through this platform, we aim to instill a sense of belonging and hope, working towards the prevention of suicide ideation among LGBTQ+ individuals.
Phase 3 Provisional Product Goals
Push the service to a Minimum Marketable Product (MMP) level
- Define and execute the MMP scope with the client and team. *Review the MMP features list for a detailed breakdown including, but not limited to the features below:*
- Test, iterate, and build onboarding, profiles, dashboards, and search designs
- Focus on scheduling functionality with Calendly
- Decide on the scheduling process: should mentors set their availability for mentees to book, or should mentees request times for mentors to approve?
- Design, test, and build
- Design Help/FAQs page
- Optional: Prepare Mentee-Mentor Matching Algorithm
- While the primary focus is on the features listed above, consider conducting preliminary research and planning for the matching algorithm’s development
- Focus on design debt from phase 2
- Implement usability testing recommendations from phase 2 mentor designs
- Align mentor and mentee designs (typography, spacing, UI)
- Determine use cases and error states
- Create responsive designs for developer handoff (mobile, tablet, desktop)
- Perform accessibility audits and update design system with changes
- Auto-layout implementation
- Perform validation and evaluative UX research throughout the entire project
- Validating Phase 2 designs
- Exploratory research on new flows
- Consult with Sean’s Legacy’s Masters of Public Health Research team
- Exploratory research on potentially contentious features (refer to UXW handoff doc)
- Standardize content copy and continue establishing the voice and tone across the service
- Perform early content copy audits to standardize mentee & mentor designs in terms of sentence case/title case, CTA labels, section titles, and general language
- Follow and continue defining the content style guide
- Focus on data privacy with client and team
- How might we manage users' personal information in a way that upholds Sean's Legacy's values and ensures user security?