User Journey Map

User Journey/Experience Map

Documentation Type Method
Last updated November 12, 2023 1:37 PM
Research Type Exploratory/Generative

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A user experience map is a method of visualizing the entire end-to-end user experience that an average user will go through in order to accomplish a goal. It's product and service-agnostic, so it's used for understanding general human behavior in a larger context.

🍽️ Table of contents

📔 Project Overview

Hypotheses, goals & research questions

🛠️ The setup

Tools

Users

🌮 The Plan

🔎 Findings & Analysis

💡 Recommendations

ℹ️ Resources

📔 Project Overview


This part of the project focuses on utilizing mouse flow data to answer the research questions corresponding to this method.

🛠️ The setup

Hypotheses, goals & research questions