Class Timeframe

Overview

UX designers, UX researchers, product owners, and product managers don't just deliver solutions.

At the heart of it all, they solve problems.

They're either solving problems for users, for clients, for colleagues, or for a business for which they work. Problem-solving is at the heart of ALL the work.

Teams also need to communicate the significance of the problem and convince people why it's worth solving. Without doing this, they're simply taking orders and who knows if the solution will actually meet needs in the world. It depends on whether you're solving the right user problems in the first place.

The advent of AI can help teams tell the right story about problem scenarios they are trying to solve. This class teaches you how to solve the right problem, and how to solve the problem correctly, and how to utilize AI as a tool for powerful requirements delivery on Agile teams.

Why Take This Class?

The next time someone asks for a solution, you'll be equipped with tools to break it down into user problems, user goals, user need, and more. You’ll have the skills to build a common understanding with all different kinds of work functions so that you can work together. Through this you will build better things for the world and empower teams to do better work.

Skills Taught in This Class

Technical Skills

  1. Problem-Solving
  2. Critical thinking
  3. Prioritization
  4. Requirements writing

Interpersonal Skills