Document created by: Ry Kron on 7/26/22
Last Updated: 8/29/22 by Ry Kron
Objective: Usability test the send token and transaction history flows to identify any usability problems or necessary changes.
Prototype link: TBA
Welcome to our usability study, and thank you for your time. Before we start, can you tell me how to pronounce your name?
Thanks. My name is [name], and as you probably already know, I’m part of a team working to develop a crypto wallet browser extension to help make it easier to send tokens across different blockchains.
Today we’re going to be taking a look at a prototype of our wallet. During the session, I'm going to ask you to perform a few specific tasks, then I'll ask your thoughts and opinions about the prototype. As you explore and complete the tasks, please voice your thoughts out loud as much as possible.
Before we get started, please note this prototype is still a work in progress, so as you move through it, you might notice that some features don’t work or aren’t clickable.
Remember, there are no right or wrong answers. I didn’t design the prototype, so you can’t hurt my feelings. Above all, I want your honest feedback.
The entire session shouldn't take more than 30 minutes. Does that still work for you?
Do you have any questions for me? Is it okay with you if I record the session? I won’t share the recording with anyone outside our team.
Great. I'm going to send you a link to the prototype in a second, but before I do that, could you share your screen so I can see what you're seeing while you're viewing the prototype? Please make sure to minimize or close any windows displaying personal or sensitive information first. I only need to see the prototype.