Resources

https://www.youtube.com/watch?v=Kz8UTFgLPpg&t=1485s

The backlog is set up like the one detailed in this video.

Tickets

a ticket can be anything that needs to be done. the following the different types. Feel free to add to as needed.

Chore - Something you have to do that pertains to the backlog

User Story - Is an information explanation of what the end user is trying to achieve and the benefit it brings to them. As a [persona], I want to [action] so that I can [benefit]

Bug- an issue with the product that needs to be fixed

Work flow

Tickets can move through the following phases.

Will start as either of these two:

• Triage - when a request comes in we need to asses it to find out what type it is.
• Idea - stuff we want to capture but we are not ready to work on

Then will move through each of the following phases if applicable:

• Requirements- In this stage, we need to understand what the requirements are.
• Ready for Development- This is when a ticket is ready to come into a sprint
• In progress- This is when the ticket is being developed and worked on