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š As a team we value open communication, transparency and taking ownership at all times.
In the event of observed commitment/communication issues, the following process will be followed:
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Step 1: Identify and Evaluate Commitment Issues
- Document instances of individualsĀ not meeting their project commitments, including missing meetings, failing to meet deadlines, or not responding to messages within 48 hours (excluding weekends) without notice.
- Evaluate whether these behaviors have led to an unfair distribution of work, where others take on more due to unavailability. (Note: Unfair distribution of work refers to situations where team members have no choice but to take on extra tasks due to a lack of availability or commitment of another team member without prior discussion and notice. This is distinct from unequal distribution, which is discussed transparently and agreed upon between leads and apprentices.)
Step 2: Initiate a Conversation
- If commitment issues are observed, a respectful conversation will be initiated with the individual to address the concerns.
- The documented instances will be shared, and potential solutions to improve commitment and participation will be discussed.
Step 3: Escalate to Project Manager (if needed)
- If the issue persists or if the individual remains unresponsive to the conversation, the matter will be escalated to the project manager.
- The project manager will initiate a conversation with the individual to discuss TechFleet protocols (in Apprentice and Lead Handbooks) related to leaving the project early, ensuring a clear and transparent exit process.
- The project manager will record the individual's early departure from the project inĀ theĀ Tech Fleet HR Tracking Sheet.
Additionally, any party directly involved in the above process can inform a project manager at Step 1 or 2 that they're currently in this process if they feel they need support.