Documentation / Recommendations for Phase II

Team:

Lead UX Researchers

Shima Houshyar

Bridget Ho

Apprentice UX Researchers

Marja Germans Gard

Tomomi Summers

Alaska Beck

Luxuan Wang

Jess Schutte

Erika Hesterberg

Research Plan & Timeline

Executive Summary of Phase I - What we did

We explored the problem space of using asynchronous video in hiring. Our client, UX Cabin, was interested in improving efficiency in hiring UX professionals by using asynchronous (or recorded, one-way) videos to cover basic interview questions, gain a sense of the candidate’s soft skills, and to remove the scheduling obstacles inherent in live interviewing. Our key findings and insights, as well as details and full artifacts of this work are below.

🌟 High-Level Findings

<aside> 1️⃣ Existing products focus primarily on the employer experience, largely disregarding candidate needs.

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<aside> 2️⃣ Candidates generally feel uncomfortable with asynchronous video interviewing and may avoid applying to jobs requiring AVIs if they are able to do so.

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<aside> 3️⃣ Job candidates are highly motivated to improve their interviewing skills and confidence.

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<aside> 4️⃣ Hiring managers prioritize making better hires faster. Given the volume of job applicants in the current landscape, a major pain point for hiring managers is the time-consuming process of reviewing, vetting and interviewing applicants.

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<aside> 5️⃣ Because of this, the team decided to focus for first MVP on giving UX job candidates tools to develop their skills and confidence when interviewing.

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<aside> 6️⃣ The long-view is to connect candidates and companies with transparency, to make better hires faster for both sides. As the next phases work and iterate, this long view may change, and the steps to get there are yet to be written.

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Our final demo slide deck is here.

Our Work in More Detail