Product Operations, AKA, "Work Process for UX and Development Teams" is the centerpiece of any thriving Agile product team.
It's challenging to perform UX and development work as a contributor. It's more complex to enable the success of the work as a whole on a team. Product Operations lies at the heart of enabling product team success.
The Agile product delivery lifecycle can face a lot of barriers. People don't understand the value of UX, they don't know how to speak the language of UX, and they may not believe in using its methods for building products. This is where Product Operations becomes a valuable asset.
How does one navigate this on a team as an Agile product owner, product manager, or UX'er?
To do this successfully, one must:
To be able to drive change or create new processes that are user-centered takes time and energy. "Product Operations" is an area that's not well known, it's niche, but is very important.
Product Operations covers the following areas: